Frequently Asked Questions
Utility Billing
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Utility Billing
Water and sewer services are provided by the City of Sequim. Depending on the location of your service address, sewer-only services are available.
Sign up for Services (Water/Sewer)Garbage services, which are required for all city residents, are provided by Olympic Disposal. Contact Olympic Disposal at (360) 452-7278 for service.
Sequim WA | Dumpster Rentals & Garbage Pickup - Waste ConnectionsElectricity is provided by the Clallam County PUD. For more details, contact the Clallam County PUD at (360) 452-9771.
Clallam County PUD | Welcome to Clallam County PUD (clallampud.net) -
Utility Billing
Yes. Recycling is picked up every two weeks by Olympic Disposal. Contact Olympic Disposal at (360) 452-7278 for service.
Sequim WA | Dumpster Rentals & Garbage Pickup - Waste ConnectionsAlso, glass recycling bins are available to citizens, free of charge, at 2nd & Hemlock (near the City Shop) and 701 E Washington (in the parking lot).
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Utility Billing
If recycling containers are not currently on the premises, please contact Olympic Disposal at (360) 452-7278.
Sequim WA | Dumpster Rentals & Garbage Pickup - Waste ConnectionsThere are also some recycling bins located throughout the city, and Olympic Disposal can help you find them.
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Utility Billing
1) Online thru our secure website. View or Pay your Bill | Sequim, WA - Official Website (sequimwa.gov)
2) Sign up for Online Auto-Pay or recurring payments View or Pay your Bill | Sequim, WA - Official Website (sequimwa.gov)
3) Mail the payment stub from your bill with a check payable to the City of Sequim to PO Box 1087, Sequim, WA 98382.
4) In-person with a check, cash, debit or credit card at the Finance Dept. (152 W Cedar St).
5) Leave a payment in one of our drop boxes. A drive-up box is behind the public restrooms at 144 N Sequim Ave. A walk-up box is beside the front door at 152 W Cedar St.
6) We also have the option of In-house Auto-Pay. Complete the Authorization for Automatic Payment of Utility Bills form and attach a voided check. In-house Automatic Payments are deducted from checking accounts the 10th, 20th or 25th of every month, you choose which one works best for you. In-house Automatic Payment customers still receive a bill through the mail. Authorization for Automatic Payment
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Utility Billing
1) Fill out a form online on www.sequimwa.gov and submit to utilpay@sequimwa.gov Sign up for Services (Water/Sewer)
2) Fill out a form in-person at the Finance Dept. (152 W Cedar St.)
Complete the required paperwork, including providing proper identification.
If you are renting, a deposit is required. The deposit varies depending on the service location.
If you are the owner, you can either pay the City a deposit or obtain a Credit Reference/Letter of Credit from a prior utility provider that shows on-time payments for the previous 12 months. Documentation of a current credit score is also acceptable.
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Utility Billing
Renters deposits are applied to their account after they move out, then any credit balance is refunded.
Upon request, owners deposits may be refunded when there have been no late payments for the prior 12 months. Additionally, a deposit may be refunded in whole or in part upon close out of services.
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Utility Billing
Renters
Deposit of up to $315.00 (depending on services requested) is required. Unless the property manager/owner provides a written waiver. Sign up for Services (Water/Sewer)Owners
Deposit of up to $315.00 (depending on services requested) is required. However, owners have an option to provide the city with a letter of credit from a previous utility company or a credit score above 660. Sign up for Services (Water/Sewer)Commercial
Deposit is calculated based on two billing cycles.If you have questions, please call the Finance Department for more information at (360) 683-4139.
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Utility Billing
Every month the City bills for the prior month’s usage. Bills are typically mailed out around the 1st of every month and due by the 25th of every month.
For example, if you receive a bill dated May 1st, it is for April usage and it will be due by May 25th, to avoid late charges. Due dates are clearly marked on each bill/statement.
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Utility Billing
Sequim Public Works personnel read all meters near the 20th of the month.
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Utility Billing
Utility rate studies are conducted regularly by an independent party to ensure rates adequately cover the costs of providing the utility service. Rates need to ensure adequate long term funding of operations, including maintenance and improvements in infrastructure.
Utility rate studies utilize the “customer class” to determine the adequacy of the rates charged. Your customer class is typically a factor of where you live and the ability of the city to deliver services to that area. There are three different customer classes. The “sewer-only” customer class represents those customers that receive sewer services from the City but are provided water by another entity or their own well. The “water-only” class receives only water services from the city and the “water & sewer” class logically receive both services from the City.
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Utility Billing
Single-Family Residence
This example uses rates effective January 1, 2026, for residents within the city limits.Water:
Base Fee: $31.48
Water Use: $0.010952 per cubic foot for first 600 cubic feet
$0.032011 per cubic foot for 601 to 1600 cubic feet
$0.040450 per cubic foot over 1600 cubic feet
How to calculate:
Total Water Consumed = 700 cubic feet
Base Fee: $31.48
Water Used: $9.77 (600 x $0.010952) + (100 x 0.032011)
Water Bill = $41.25
All rates are subject to change and are set by resolution /ordinance.
Current Basic Utility Rate InformationBusiness (note: rates differ for hotel/motels and RV sites)
This example uses rates effective January 1, 2026, for businesses within the city limits.Water:
Meter-size Base Fee:
¾” pipe $47.23
1” pipe $78.68
1½” pipe $157.40
2” pipe $251.84
3” pipe $472.04
Water Use: $0.010952 per cubic foot for first 600 cubic feet
$0.032011 per cubic foot for 601 to 1600 cubic feet
$0.040450 per cubic foot over 1600 cubic feet
How to calculate:
Total Water Consumed = 700 cubic feet
Base Fee: $78.68 (for a 1" size)
Water Used: $9.77 (600 x $0.010952) + (100 x 0.032011)
Water Bill = $88.45All rates are subject to change and are set by resolution /ordinance.
Current Basic Utility Rate Information -
Utility Billing
Single-Family Residence
These examples use rates effective January 1, 2026, for residents within the city limits.Sewer customers on City water – “water-&-sewer class”:
Base Fee: $67.80Sewer only customers – “sewer-only class”:
Base Fee: $71.59Residents outside the city limits are charged 1.5 times the in-city rate or as set by contract.
All rates are subject to change and are set by resolution /ordinance.
Current Basic Utility Rate InformationBusiness (note: rates differ for hotel/motels and RV sites):
This example uses rates effective January 1, 2026.Business customers on City water & sewer are charged a base rate based on their water meter size. Customers that use more than 600 cubic feet of water are charged a sewer usage fee of $0.070890, per cubic foot for each cubic foot over 600.
How to calculate:
Total Used = 700 cubic feet:
Base Fee: $107.69 (for a 3/4" size)
Sewer Usage over 600 cubic feet: $7.09 (100 x 0.070890)
Sewer Bill = $114.78All rates are subject to change and are set by resolution /ordinance.
Current Basic Utility Rate Information -
Utility Billing
Yes, unless you request City personnel to shut off the Water meter. When the Water meter is shut off by City personnel, usage charges discontinue, however stand-by fees are still charged for both Water and Sewer.
A stand-by fee means a fee charged by the City for Water and Sewer availability when City Water is shut-off, but not disconnected. Availability means the City currently has capacity to serve the connected unit. It takes approximately three months of services to offset the water meter shut off fee. If you will be gone less than three months, you still may want to have your water shut off to prevent damage from a potential leak. The City is unable to "shut-off" Sewer-only customers.
To request your Water to be shut off, complete and bring the Standby Request form to the Finance Department at 152 W Cedar St or email it to utilpay@sequimwa.gov. Standby Request Form
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The City charges a monthly stand-by fee, as long as the service address is connected to City utility infrastructure. Stand-by fees allow the City to identify any unexpected activity, such as a leak, as well as maintain the infrastructure that delivers services to your property and allows you to continue to reserve capacity in our system.Utility Billing
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Utility Billing
Effective January 1, 2026, the standby fees for Water and Sewer are each $31.48 totaling $62.96, per unit, for City Water users. Basic-Utility-Rate-Information
Standby is available for Water-&-Sewer and Water-only customers. Standby is not available to the Sewer-only class. Standby Request Form
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Yes. There is a one time charge of approximately $45.00 to shut water off and turn it back on. Only City Public Works personnel are permitted to turn city water meters on and off.Utility Billing
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Call your plumber or the City at 683-4139. If it is necessary, we will send personnel from the Public Works Department to check for a possible leak.Utility Billing
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Utility Billing
Provide the City a picture of the damaged portion of equipment before repair. It is important that the repair not be buried before it is observed by City staff and the repair is determined to meet City standards. Next, fill out the City Leak Adjustment Request form. Once the leak is repaired, the form is signed and copies of receipts for the repair are attached to the form, the City will submit the form for review and possible approval. If approved, the Utility Billing Clerk will adjust your water bill accordingly.
Please note, each account can only apply for 1 leak adjustment in a 12-month period.
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The owner of the property is responsible for the bill. Even if the owner of the property leases out the service address to a tenant and the bill is changed into the tenant’s name, the property owner is responsible for any unpaid balances.Utility Billing
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A one percent charge against the balance due, plus a $5.00 Late Fee.Utility Billing